Welcome to Ugnė Atelier. These Terms & Uses (“Terms”) govern your use of our website https://ugneatelier.com (the “Site”) and the purchase of any products offered through it. By using this Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. General Information
This website is operated by Ugnė Atelier, offering handcrafted Basewexx Creation Beeswax Candles and related products.
By accessing or purchasing from our Site, you represent that you are at least 18 years old (or have parental consent) and that you agree to these Terms and all applicable laws.
2. Products and Descriptions
We make every effort to display our products accurately. However, minor variations in color, scent, or size may occur as each candle is handmade from natural beeswax.
We reserve the right to modify, update, or discontinue any product at any time without prior notice.
3. Orders and Payments
All prices on our Site are listed in [insert currency, e.g., EUR], including VAT unless stated otherwise. We accept payment through secure payment gateways as displayed at checkout.
Once an order is placed, you will receive an email confirmation. We reserve the right to cancel or refuse any order for reasons including product availability, suspected fraud, or pricing errors.
4. Shipping and Delivery
We aim to process and ship all orders within the timeframe stated at checkout. Delivery times may vary depending on location and shipping provider. Ugnė Atelier is not responsible for delays caused by postal or courier services.
5. Returns and Refunds
We accept returns of unused and undamaged products within 14 days of delivery. Please contact us at support@ugneatelier.com before returning any item. Due to the handmade nature of our candles, small imperfections or natural variations are not considered defects. Refunds are issued once the returned item is received and inspected.
6. Intellectual Property
All content on this Site — including text, photos, designs, product names, and logos — is the property of Ugnė Atelier or its licensors. You may not reproduce, distribute, or use any content without prior written consent.
7. Limitation of Liability
Ugnė Atelier shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. All products are intended for decorative purposes and should be used safely and as instructed.
8. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using our Site, you consent to our collection and use of information as described there.
9. Changes to Terms
We may update these Terms & Uses from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after such changes constitutes acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms or our products, please contact us:
Ugnė Atelier
Email: info@ugneatelier.com
Website: https://ugneatelier.com